Columbus Communications, Inc.
June 2008 – November 2011Network Management Systems Manager- Manage network management systems installation, maintenance and support.
- Tivoli Service Request Manager Administrator.
- Netcool Webtop/Omnibus Administrator.
- ServAssure Enterprise (SAE) Administrator.
- SharePoint Administrator.
- Develop disaster recovery plans and procedures.
- Development of operational support processes for Columbus subsidiaries.
- Establishing NMS security standards, policies, and configuration.