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Portfolio

 

 

"I never deliver what was promised; I always over deliver more than what was expected! That's it, it's that simple!" ~MC

 

 

 

L48-BP - The British Petroleum Company

Program Manager for ServiceNow® ITSM, ITIL Processes

CBRE Group, Inc. is a commercial real estate services and investment firm. It is the largest company of its kind in the world.

Lead Consultant for ServiceNow® SecOps module & GRC implementation. Program Manager for Security, GRC and Professional Services

Allison Transmission – U.S. based manufacturer of commercial duty automatic transmissions and hybrid propulsion systems.

Program Manager for Solarwinds Implementation

Jabil – Global manufacturing services company in 23 countries, and 175,000 employees worldwide

Lead Consultant for ServiceNow® SecOps module & Vulnerability Management implementation. Program Manager for Security, PPS and Professional Services

Mass Mutual – U.S. based life insurance company serving five million clients.

OCM Lead for ServiceNow® Implementation

Lam Research Corp. - Leading supplier of wafer fabrication equipment and services to the global semiconductor industry.

Program Manager for ServiceNow® ITSM, ITIL Processes, Tools, Command Center, and Monitoring.

The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – GTR Environment Management Systems

Review and analyze current state of operations. Create visibility into processes and system health utilizing Splunk, HP BPM and Netcool.

The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – Event Management Comparison & Recommendation

Review and compare event management systems to replace existing architecture. Incorporate functionality for Event Mgmt. and Service Ops. across the entire infrastructure portfolio. Define Overall Cost Reduction

Wells Fargo & Company - U.S. based multinational financial services company. – Service Asset and Configuration Management

Current state assessment showing gap analysis. Recommended new logical architecture. Deployment plan recommendations.

McKesson Corporation - U.S. based healthcare company distributing pharmaceuticals and medical supplies. – IT Application Inventory and Analysis

Create comprehensive application and tool inventory. Correlate apps to ITIL processes for use and opportunities. Provide insight to areas of need and consolidation.

The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – Event Analysis and Correlation

Define standards for locating and troubleshooting how to correlate events to improve the performance of company global IT desk. Incorporated tools such as Netcool, Impact, ServiceNow, Splunk and TADDM.

Netcool 8.1 Deployment for Spirit Communications June 2015

Deployed new monitoring infrastructure with Netcool 8.1, SNMP, Ciena, Cisco, Syslog, TL1 probes.

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Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution; April 2006 – March 2008

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ServAssure deployment to Cable Bahamas, Flow Jamaica, Flow Trinidad, Flow Grenada; August 2007 – June 2008

Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution; April 2006 – March 2008

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CCOR NSM Deployment to Mediacom Communications; May 2006 – May 2007

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Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution in Tampa Bay; September 2001 – December 2001

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Adelphia Cable DOCSIS Deployment; December 2001 – June 2002

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WinStar Communications; 2000 - 2001

WinStar Communications built a telecom network system valued at $2.6 billion with hardware from credit-easy equipment manufacturers Lucent and Cisco.

P-Com, WinStar and Siemens; 1999

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